4. The Golden Lining

Silence fell as the staff unknowingly experienced their last few moments of innocence.  The real reason for their existence was about to be revealed unto them.  A mission that would demand every ounce of their energy, every moment of their waking lives.  There would be no rest for them from the ceaseless fight.  Nor would their Product Quick Reference Guide sleep in their hand.  Not until salvation had been brought to those poor dumb animals – the customer base.

The lights were switched off.

A Butternut Communications Production

“Quark Maiden…” Martin mouthed silently towards Debbie in the darkness.  She didn’t notice.

What you are about to see is based on a true story.  Some names have been changed to protect identities.

Valerie instinctively checked that her handkerchief has safely lodged up her left sleeve as the emotional power of video was unleashed upon them in expertly crafted slo-mo and monotone, accompanied by a sonorous strings underscore and echo effect heart beat.

“My name is Mummy A, from number forty-nine.  I’m just a normal everyday kind of person who used to think that nasty things happened to other people.  So naturally I tended not to worry overmuch.  I was watching Baby A playing in the cul-de-sac through my kitchen window.  Just as I had a hundred times.  It was a lovely quite neighbourhood, perfect for kids.  Anyway, I only took my eyes off him for a moment to hug Woman A from next door who had come round to show me a small green dot on a lollipop stick (Baby B)…”

But what’s this?  Meaningful juxtaposition? What can a milkman (Milkman A) harmlessly loading up his float and chatting happily with the local kids (Kids A-D) possibly have to do with Mother A’s baby?  Is he the father of Baby A?  Or Baby B for that matter?  Either way he’s a real favourite with the Kids.  “Milko, milko” they all cry as he appears in their street, running to him and clustering round his legs.

“Oh, alright,” he says, handing them a bottle of the creamy nourishment that will help them grow up into strong and healthy girls and boys.  “But make sure you share that”, he says, jumping back on his van and heading round the corner towards number 49.
Martin glanced at each of the petrified faces around the room and wondered why he was the only one who still had use of his neck.  His eyes arrived at Debbie to be met by her own.  She raised an eye brow almost imperceptibly and looked back towards the screen just as a slow moving blue and white object entered the peripheral vision of mother A and headed towards Baby A who was crouched happily at the bottom of the drive playing with a cigarette end.

“I saw the float coming, but just when speed of response was most needed I found myself being squeezed through an effects generator and was only able to stutter towards the kitchen door in a strange spastic fashion.  I’d never experienced anything like that before – it’s just tragic that it came upon me when the distance between my unprotected son and a slow, yet purposeful, dairy product delivery vehicle was ten feet and closing.  I cried out, but my voice echoed uselessly, drowned out by the heart beat effect that was now so loud that curtains were twitching three streets away.”

In the general confusion that followed the audience was denied a clear view of the collision, being treated instead to a couple of poignant peripheral close ups: Milkman A’s foot scrapping fruitlessly on the road in an attempt to veer the float from its fateful course; Neighbour A – only moments earlier enjoying a tranquil barbecue atop smart new decking - dropping its glass of Leibfraumilch which exploded at great length over the adjoining York Stone patio.

And then silence.  An eternal silence punctuated endlessly by the lack of squawking and tearful pleas at four in the morning.  A profound sterility underlined by no more tightly-tied stink bombs in the wheelie bin.

And then the inevitable after effects: the blue flashing light strobing across the close, the coroner sliding upon the frigid drawer and unzipping the oh-so-tiny body bag.  Baby en croute.  Lying wreaths on the road, tearing up the tickets for the Mediterranean cruise (under 3’s travel free…).  Throwing the cot onto a bellowing pyre, followed by the highchair and finally the tiny pair of woolen booties grandma had knit for the christening.

“Looking back I should have realised how dangerous the close really was and had Baby A insured at the earliest opportunity.  But there always seemed to be so many other things to do like responding to squawks and tearful pleas at four in the morning, depositing tightly tied stink bombs in the wheely bin and generally worrying myself to death.

“It’s too late now for me and Baby A.  No wonder he was intolerant to dairy products.  It was a battle he couldn’t win.  In the end the dairy products took him.  All I can do is to urge others not to make the same mistake as me and Daddy A.  Insure your baby – and any other family members you value highly. It can’t bring them back but it can make the funeral arrangements a lot more straightforward.  And make the mourning more comfortable. Do it now…”

The picture faded to black.  Valerie dabbed her starring eyes and leant forward to read the closing captions:

Baby A was cremated the following Sunday.  Mother A and Daddy A have since had two more children, Baby B and Baby C.
They’re both fully covered against critical illness and sudden and unexpected death.

The staff fidgeted for a moment.   Unaccustomed as they were to dealing with profound emotion in their workplace they felt strangely naked.  Valerie sobbed loudly and urged Martin to switch off the video.

“My friends,” began Malcolm stretching out his arms in a symbolic embrace of his staff.  “We have a job of work to do.”